Yes but only for as long as you keep your fax service Active. If you cancel your fax service, you will be charged the $29.99 standard monthly fee. You also are responsible for the compliance and regulatory fees that can vary between $4-5 per active phone user. 

Of course! PhoneEasy provides straightforward call forwarding solutions, ensuring you can easily direct calls to the right place, whether you're in the office or on the move.

All phone system providers, including ours, enforce a fair usage policy that includes 2,000 minutes of phone calls and text messages. Exceeding this limit incurs a charge of 1 cent per minute or per SMS.

Regarding call center usage: Our pricing structure is designed for standard business operations, not for comprehensive inbound/outbound call center activities. While you are allowed to use our services for a call center, please note that additional charges will apply, and pricing adjustments may be necessary based on your usage levels. This is because every minute or SMS incurs costs from our underlying carriers, which need to be offset by typical business operations.

No, there are no contracts or hidden fees with PhoneEasy. Our transparent policy ensures you're never locked in and can choose what's best for your business.

Our dedicated support team is available around the clock, 7 days a week, via email, phone, and live chat. We're here to assist you with any inquiries or support needs, ensuring your experience with PhoneEasy is seamless and satisfactory.

There are no set up fees, cancellation fees or contracts. In telecommunication it is industry standard that Compliance fees, Regulatory Fees, Jurisdiction specific taxes will get added. The amount varies but it's usually around $5 per user and the same rule applies with all companies.