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All phone system providers, including ours, enforce a fair usage policy that includes 2,000 minutes of phone calls and text messages per user. Exceeding this limit incurs a charge of 1 cent per minute or per SMS.

Regarding call center usage: Our pricing structure is designed for standard business operations, not for comprehensive inbound/outbound call center activities. While you are allowed to use our services for a call center, please note that additional charges will apply, and pricing adjustments may be necessary based on your usage levels. This is because every minute or SMS incurs costs from our underlying carriers, which need to be offset by typical business operations.

Of course! PhoneEasy provides straightforward call forwarding solutions, ensuring you can easily direct calls to the right place, whether you're in the office or on the move.

Yes, number porting to PhoneEasy is completely free. We support both individual and bulk porting requests, ensuring a smooth transition to our platform. Once you sign up, you'll easily find the option to start the porting process in your account.

No contract. No commitment. Cancel at anytime.

There are no set up fees, cancellation fees or contracts. In telecommunication it is industry standard that Compliance fees, Regulatory Fees, Jurisdiction specific taxes will get added. The amount varies but it's usually around $5 per user and the same rule applies with all companies.

Immediately. Once you choose your number and provide your information you can start making and receiving calls and sms with your own dedicated phone number.

Yes, you can use your existing Yealink devices or purchase new ones through us. PhoneEasy supports traditional desk phones, providing flexibility for businesses that prefer conventional telephony alongside modern features.

Yes, with PhoneEasy, you can have multiple phone numbers for different teams, departments, or uses. Our platform supports extensive customization to suit your business structure and communication needs.

Yes, we offer dedicated mobile applications for both iOS and Android devices, ensuring you can manage your communications on the go, with all the functionality you need right at your fingertips.

Due to the high volume of scammers in the telco industry, we do not offer a free trial. However, if you are not satisfied with our services, simply contact our team within the first 14 days, and we will gladly provide a refund.