Privacy Policy
Effective Date: 1/1/2024
At Fax and Automation LLC and its associated brands and websites – FileEasy.com, BusinessAutomations.com, PhoneEasy.com, BookkeepingSimple.com, FleetSoftwarePro.com, and OnlineFaxService.com – your privacy is a top priority. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our services.
By accessing or using any of our services, you agree to this Privacy Policy. If you do not agree with this policy, please do not use our services.
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1. Information We Collect
We collect personal information to provide and improve our services. The types of information we collect include:
- Personal Identification Information: Name, email address, postal address, phone number, and other contact details when you register or use our services.
- Payment Information: When you make a purchase or subscribe to our services, we collect your payment details, such as credit card number, billing address, and other relevant information.
- Service Usage Data: We collect data on how you use our services, including IP addresses, browser type, device information, access times, and pages viewed.
- Communication Data: Any information you provide when contacting customer support, submitting forms, or interacting with our services, including emails, chat logs, and feedback.
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2. How We Use Your Information
We use the personal information we collect for various purposes, including:
- To Provide Services: To set up, manage, and deliver the services you have requested from our brands.
- To Process Payments: To process transactions and manage your billing for subscription-based services.
- Customer Support: To respond to your inquiries, troubleshoot issues, and offer support.
- To Improve Our Services: To analyze usage data and identify trends, allowing us to optimize and enhance the performance of our services.
- Marketing: To send you promotional content about our services or new offerings, where legally allowed, unless you opt out.
- Legal Compliance: To comply with applicable laws and regulations, enforce our Terms and Conditions, and protect the rights and safety of our users.
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3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us with payment processing, customer support, data analytics, and hosting services. These providers are required to maintain the confidentiality of your information.
- Legal Obligations: We may disclose your information if required by law or in response to legal processes, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
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4. Data Security
We take reasonable and appropriate measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
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5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. Once your information is no longer required, we securely delete or anonymize it.
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6. Your Privacy Rights
Depending on your jurisdiction, you may have the following privacy rights:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You may request corrections to any inaccurate or incomplete personal information.
- Deletion: You may request the deletion of your personal information, subject to legal obligations requiring retention.
- Opt-Out: You can opt out of receiving marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly.
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7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and customize content. Cookies are small text files stored on your device that help us recognize you and improve your experience.
- Types of Cookies: We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device for a longer period).
- Managing Cookies: You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our services.
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8. Third-Party Links
Our websites may contain links to third-party sites that are not operated by us. If you click on a third-party link, you will be directed to their website. We are not responsible for the privacy practices of such websites, and we encourage you to review their privacy policies before providing any personal information.
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9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have collected information from a child, please contact us, and we will take appropriate action to delete the data.
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10. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any significant changes by posting the new Privacy Policy on our websites and updating the effective date. Continued use of our services constitutes your agreement to the updated policy.
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11. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:
Fax and Automation LLC
Email: privacy@businessautomations.com
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By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.